Welcome to Quote Free! These Terms & Conditions ("Terms") govern your use of our website hosted at www.quotefree.com.au ("Site"). By using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Use of Site
Our Site is intended to connect customers and businesses in the building and construction industry. By using our Site, you acknowledge and agree that:
• We are not directly involved in any transactions between customers and businesses.
• We do not guarantee the services of businesses or the authenticity of customers.
• Any disputes shall be resolved through arbitration.
2. Changes to Terms
We reserve the right to change these Terms, the Site, or its content at any time without notice. Your continued use of the Site constitutes acceptance of any modifications to these Terms.
3. User Responsibilities
Customers and businesses using our Site agree to:
• Make their own inquiries and assessments of businesses before entering into contracts.
• Use the Site and its content for personal, non-commercial purposes only.
• Respect intellectual property rights and not modify or distribute content without permission.
• Abide by our Code of Conduct, which promotes fair and respectful interactions among users.
4. Limitation of Liability
We are not liable for any damages arising from the use of our Site or services, including but not limited to loss of profits or damages recognized by law. Users agree to indemnify us against any claims arising from their use of the Site.
5. Termination of Access
We reserve the right to terminate access to the Site at any time without explanation or justification. This Agreement is governed by the laws of Australia, and any disputes shall be resolved in accordance with Australian laws.
Code of Conduct
Our Code of Conduct promotes integrity and professionalism within our marketplace. Users agree to:
• Maintain courteous and friendly interactions.
• Deliver excellent service and display professional workmanship.
• Honor price quotes submitted to customers.
• Adhere to the Terms of Use and not engage in any criminal activity.
Privacy Policy
Introduction
This Privacy Policy explains how we collect, use, disclose, and handle any personal information we collect from you and how to contact us if you wish to access or correct your personal information or complain about a breach of your privacy. This policy may be updated or amended from time to time for any reason to reflect our practices and obligations. You are advised to consult this Privacy Policy regularly for any changes. We comply with the Privacy Act 1988 (Cth).
Collection and Use of Information
When you interact with our website, over the phone, via email, via social media, by entering our promotions, or participating in our surveys, we may collect personal information about you. Some information may be provided to us by clients, customers, and contractors. This information can include your name, address, phone number, uploaded images, email address, and credit card information. We collect personal information submitted to our website through our registration forms, other web forms, and cookies. The information collected through cookies is only used to track anonymous usage of our website. By engaging with our website and social media sites, you consent to us using and disclosing your information for the purposes for which we have collected it and for other purposes related to marketing and advertising our services.
External Links
Our website may contain links to external websites, and those external websites may collect personal information about you. We do not hold responsibility for the privacy practices of other businesses or the content of their websites that are linked to our website.
Storage and Security
We place great importance on safeguarding the confidentiality of your personally identifiable information. We employ administrative, electronic, and physical measures to ensure that your information is protected from misuse, loss, unauthorized access, modification, or disclosure. However,we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. Ultimately, you are responsible for keeping your account information
secure. Accessing and Correcting Personal Information
We are committed to maintaining accurate, relevant, and appropriate information about our website users. You may request access to your personal information or ask us to correct it if you believe it is inaccurate, incomplete, out-of-date, or irrelevant. You can update the information by logging into your account. If you wish to remove your personal information from our systems, please contact us.
Complaints
If you have a complaint about our Privacy Policy or believe that we have breached your privacy, please contact us via email or phone. We will investigate your complaint and attempt to resolve any breach that may have occurred in accordance with the Privacy Act 1988 (Cth). If we are unable to satisfactorily resolve your concerns, you can contact the Office of the Australian Information Commissioner.
Contact
If you require further information regarding our Privacy Policy, please contact us via email atsupport@quotefree.com.au
Acceptance
You accept that your use of this website includes your acceptance of this Privacy Policy and our Terms of Use.